服务质量,向来被各行各业视为衡量自身形象、竞争能力和管理水准的重要标尺,当邮电、公交、房管等“窗口”单位如火如萘地开展“微笑”服务,“承诺”服务,“规范”服务,并在人们心中留下深刻印象的时侯,作为提供信息产品的档案部门,该以怎样姿态与之呼应,使之相得益彰 Quality of service has always been regarded by all walks of life as an important measure of its own image, competitiveness and management standards. When postal services, public transport, housing management, etc. “window ” units such as fire, “Promise” service, “standard” service, and impressed people in the hearts of time, as the provision of information products, the file department, which should be echoed with the gesture to make it complement each other