零售商们从未像现在这样将注意力集中在改变客户的购物体验、提高员工的能力和削减成本等三个战略优先级上。这意味着零售商的业务模式将不得不从零售商驱动转变为零售商和消费者共同驱动。消费者驱动的模式将使零售商能够减少系统的不足和浪费。为实现这一目标,将需要对整个企业进行仔细的检查,而且很可能 Retailers have never focused their attention on three strategic priorities such as changing a customer’s shopping experience, improving employee competency, and cutting costs. This means retailers’ business model will have to shift from retailer-driven to both retailer and consumer-driven. Consumer-driven models will enable retailers to reduce system shortfalls and waste. To achieve this goal, the entire enterprise will need to be carefully examined, and most likely