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市场经济导致政府职能转变,带来了民众提高政府质量的诉求,特别是提高司法质量的强烈诉求,而司法质量管理则是提高我国司法质量的现实途径。应当借鉴质量管理的原理与方法,从树立司法质量观念入手,通过正确设定司法目标、建立司法评价体系、优化司法资源、再造司法流程、提高公众满意度、持续改进服务、杜绝劣质司法、有效监督司法等方法,建立我国司法质量管理体系并付诸实施,以提高我国司法运行质量。
Market economy leads to the transformation of government functions, bringing people the appeal of improving the quality of government, especially the strong demand for improving the quality of the judiciary. Judicial quality management is a realistic way to improve the quality of our country’s judiciary. We should learn from the principles and methods of quality management, start with establishing the concept of judicial quality, set up the judicial evaluation system, optimize the judicial resources, re-establish the judicial process, improve the public satisfaction, improve the service continuously, put an end to inferior justice and effectively Supervise the judicatory and other methods, establish our judicial quality management system and put it into effect, in order to improve the quality of judicial operation in our country.