知识管理是利用信息科技来取得、储存和散播知识的过程。随着知识成为企业组织主要的竞争优势,知识管理的研究逐渐地受到重视并且被广泛使用在不同的应用领域。提出了一个知识工程方法,以系统化的方式来达成知识管理之目标,包括有知识模型、知识储存、知识查询3个部分。 Knowledge management is the process of using information technology to acquire, store and disseminate knowledge. As knowledge becomes the main competitive advantage of enterprise organizations, the research of knowledge management has been paid more and more attention and widely used in different fields of application. A knowledge engineering method is proposed to achieve the goal of knowledge management in a systematic way, including knowledge model, knowledge storage and knowledge inquiry.