当我们提到博物馆的时候会想到什么呢?也许是刺眼的灯光照耀着无人的冷清;也许是满目的围栏延伸着观者与展品的距离,总之不会想到会是一个和“婚礼”的地方。在东西方文化中,“婚礼”无不意味着圣洁、温暖和希望,而当代的中国博物馆却并没有给我们这样的感觉。究其根本,博物馆需要做出改变,需要向“服务型”转变与发展。笔者尝试着用马丁科姆·格兰威尔的著作《引爆点》中的三个法则对“服务型博物馆”的管理方法进行构想与说明。 When we talk about the museum will think of what? Perhaps the dazzling lights shine no one deserted; may be full of the fence extends the distance between the viewer and the exhibits, in short, would not think it would be a “wedding” “The place. In Eastern and Western cultures, ”wedding“ means nothing but holiness, warmth and hope, and contemporary Chinese museums do not give us the feeling. At its root, museums need to be changed and need to be transformed and developed into ”service-oriented.“ The author tries to conceptualize and explain the management method of ”service museum“ by using the three laws in the book ”Tipping Point" by Martin Comtle Granville.