商务谈判,无论金额大小,双方一拍即合的情况较少,往往要讨价还价,方能成交。谈判语言的选用就成为谈判者不可忽视的问题。 谈判语言一般可分为硬语言和软语言。硬语言常常是态度坚决,不容置疑的体现,如“不如此,我们就只好另找买家!”,“这是最后出价!”等。这样的硬语言等于是在下最后通牒,给对方 Business negotiations, regardless of the size of the amount of money, the two sides hit it off less often, often have to bargain before they can trade. The choice of negotiating language has become a negligible issue for negotiators. Negotiation language can be generally divided into hard language and soft language. Hard language is often a resolute, incontrovertible expression, such as “If not, we have to find another buyer!”, “This is the final bid!” And so on. This hard language is equal to the last ultimatum, to the other party.