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永州市局(公司)永州市烟草服务中心自2008年1月成立以来,平均每年受理客户咨询、投诉、举报等电话44438起,督查人员现场走访216次,走访零售客户、烟农1397户,上门现场解答、宣传900余次,快速及时地满足了客户需求,提升了烟草部门服务水平。益阳市局(公司)为了便于订单采集员相互交流经验,做到比有标杆、学有榜样,促进订单采集员提高服务水平,
Ever since its establishment in January 2008, Yongzhou Tobacco Service Center has received 44,438 calls, including customer inquiries, complaints and reports on an average basis. The inspectors visited 216 times on site and visited 1397 retail customers and tobacco farmers. On-site solutions, publicity more than 900 times, quickly and timely to meet customer needs and improve the service level of the tobacco sector. Yiyang Municipal Bureau (company) in order to facilitate the exchange of experience of order collectors to do more than a benchmark, learn to play an example to promote order collectors to improve service levels,