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应用紧张性生活事件量表对上海地区293名机车乘务员进行调查,发现最严重的刺激因素是家庭主要成员遭受意外事故和死亡;一年内承受心理紧张压力最大的事件是工作或生活环境受噪音干扰和有害物质污染。从事件的类别分析,健康、法律与政治问题刺激强度偏重;环境、工作与经济、家庭、人际关系问题是主要的心理紧张刺激类别,也是乘务员发生心理紧张频度最高的刺激源。本次调查还发现,乘务员年心理紧张均值高达92.3,有60.1%的机车乘务员年心理紧张值超常。
A survey of 293 locomotive flight attendants in Shanghai using the Tense Living Event Scale showed that the most serious stimulus was accidents and deaths of key family members. The most stressful psychological stress in one year was the noise or noise from working or living environment And the pollution of harmful substances. From the analysis of the types of incidents, the intensity of the stimulus for health, law and political issues is heavy. The issues of environment, work and economy, family and interpersonal relations are the major types of psychological stressors and the highest frequency of psychological stressors for attendants. The survey also found that stewardess average annual psychological stress as high as 92.3, 60.1% of locomotive attendants annual psychological stress abnormalities.