治安调解是基层公安机关一项非常重要的日常工作,不仅关系到社会治安管理的成败,而且关系到社会和谐,影响警民关系,影响社会稳定。治安调解必须依靠语言,是一门言语交际艺术,因此在治安调解中必须遵循言语交际原则,掌握一定的话语技巧和调解方法,从而实现有效调解。 The mediation of public order is a very important daily work of the public security organs at the grassroots level. It not only concerns the success or failure of social security management, but also affects the social harmony, affects the relationship between the police and the citizens, and affects social stability. Public security mediation must rely on language and is an art of speech communication. Therefore, in public order mediation, it is necessary to follow the principle of verbal communication and master certain discourse skills and mediation methods in order to achieve effective mediation.