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医疗风险识别是医疗风险管理的第一步,是整个医疗风险管理工作的基础[1]。医院是一个充斥着各类工作人员和高科技因素的复杂系统,是一个高风险的健康服务产业领域。存在多种临床风险,医务人员的临床失误是最重要的临床风险因素。现将临床失误原因分析及流程再造报告如下。
Medical risk identification is the first step of medical risk management and the basis of the whole medical risk management [1]. The hospital is a complex system filled with all kinds of staff and high-tech factors, and is a high-risk health service industry. There are a number of clinical risks and clinical errors among medical staff are the most important clinical risk factors. Now the cause of clinical failure analysis and process reengineering report as follows.