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随着时代的进步和社会经济的发展,2011年1月26日,文化部、财政部联合印发了《关于推进全国美术馆、公共图书馆、文化馆(站)免费开放工作的意见》,标志着公益性文化单位免费开放工作全面启动。按照全国免费开放电视电话会议精神和全省关于免费开放的统一部署,自2011年5月1日起,我馆全面实现了免费办放落实了文化部关于免费开放所提出的“零门槛、无障碍”的钢性要求。也得到了社会各界的广泛赞誉。在免费开放的过程中,加深了对免费开放后图书馆工作的新思考。为读者提供了更加便捷有效的服务,将图书馆的文化教育功能给充分发挥了出来。但是在具体应用过程中,也出现了一系列的问题,需要引起人们足够的重视。本文简要分析了公共图书馆全面免费开放后读者服务中的问题与对策,希望可以提供一些有价值的参考意见。
With the progress of the times and the development of society and economy, on January 26, 2011, the Ministry of Culture and the Ministry of Finance jointly issued the Opinions on Promoting the Free Opening of National Art Museums, Public Libraries and Cultural Centers (stations) Public welfare units opened for free throughout the work. In accordance with the spirit of free and open nationwide teleconference and the province’s unified deployment on free and open, since May 1, 2011, our museum has fully realized the free operation and release of the “zero threshold” put forward by the Ministry of Culture on free and open, Barrier-free "steel requirements. Has also been widely praised by all sectors of society. In the process of free and open, deepening the new thinking of the library after free and open work. Provide readers with more convenient and effective services, the library’s cultural and educational functions to give full play to it. However, during the specific application process, a series of problems have also appeared, which needs to be given enough attention. This article briefly analyzes the problems and countermeasures in the reader service after the public library is completely free and open, hoping to provide some valuable reference opinions.