伴随着行业的高速发展,工程机械产品的市场保有量逐年扩大,相对应的需要维修和保养的设备也越来越多。人才匮乏的问题逐渐显现出来。近年来,主机企业、代理商和维修企业都发出了这样的声音,出色的服务人员太少了。事实上,主机企业及代理商的维修人员,与专业维修企业的维修人员的素质各有不同。不同类型的维修人员,对于用户的吸引程度是不一样的。在主机企业和代理商方面,随着近 With the rapid development of the industry, the market share of construction machinery products has been expanding year by year, and the corresponding equipment that needs to be repaired and maintained has also become more and more. The problem of lack of talent gradually emerged. In recent years, host companies, agents and maintenance companies have made such a noise that there are too few excellent service personnel. In fact, the quality of the maintenance personnel of the host companies and agents and the maintenance personnel of the professional maintenance companies vary. Different types of maintenance personnel have different degrees of attraction for users. In terms of hosting companies and agents, with