论文部分内容阅读
近年来,国网安徽马鞍山供电公司(以下简称“马鞍山公司”)全面落实关于加强农村低压运维管理的工作要求,在农村低压运维管理过程中,探索构建服务体系,并以互联网+为支撑,以重点工作为抓手,创新农村低压运维工作,提升供电能力和服务水平。围绕国网安徽省电力公司提出的“三合一”台区客户经理制工作要求,马鞍山公司结合地域实际,创新推行客户经理网格化管理,全力构建以“信息全掌握、投诉全化解、服务全方位”
In recent years, the State Grid Ma On Shan Power Supply Company (hereinafter referred to as “Ma On Shan Company”) to fully implement the work on strengthening the management of low-voltage operation and maintenance in rural areas in the rural low-voltage operation and maintenance management process, to explore the construction of service system, and Internet + As support, focus on work as the starting point, innovative low-voltage operation and maintenance work in rural areas, improve power supply capacity and service levels. Around the State Grid Anhui Electric Power Company proposed “triple play ” Taiwan client manager system requirements, Maanshan company combined with the geographical realities, innovative implementation of customer manager grid management, to build “” full control of information, complaints Resolve, service all-round "