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一项医疗活动的完成必须具备2个基本条件,即医务人员的正确诊治及患者的全力配合。随着医疗活动制度化、法制化,患者的维权意识逐渐增强,越来越强调自己的知情权、对诊疗方案的选择权等。“以疾病为中心”的医疗模式越来越不适应市场经济的需要,医患矛盾日趋激烈。2年来,我院从实际出发,在“病人选医生”活动中,不断实践与探索,理论性升华了“医患沟通”,并以制度形式固定于医疗活动中,实现了以“病人为中心”的医疗服务模式的转变,取得了满意的效果。
The completion of a medical activity must have two basic conditions, namely the correct diagnosis and treatment of medical personnel and the full cooperation of the patient. With the institutionalization and legalization of medical activities, the awareness of rights protection of patients has gradually increased, and more and more emphasis has been placed on their right to know and the right to choose medical treatment plans. The “illness-centered” medical model has increasingly failed to meet the needs of the market economy, and the contradiction between doctors and patients has become increasingly fierce. In the past two years, our hospital has proceeded with practice and exploration in the “Patient-selected doctors” practice. It has theoretically sublimated the “patient-patient communication” and has been institutionalized in the medical activities. It has realized the “patient-centered approach”. The transformation of the medical service model has achieved satisfactory results.