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为了更严谨和规范地开展病案复印件邮寄业务,结合医院的业务开展情况和外院调研的情况,从医院、患者和速递合作单位这三方的需求角度考虑,在病案复印件邮寄业务开展之际,需要注意选择有信誉有保障的合作单位,并依法签订合作协议,在办理邮寄手续时要取得患者的授权委托,且要遵守财务制度;在为患者提供邮寄服务时,指导患者规范地填写快递单信息,还应保护好患者的隐私,保证资料完整安全的寄达;并且要与速递单位保持精诚合作,做好场地部署及宣传工作,保证经营和服务效果。以此提升病案复印工作的质量和效率,让病案更好的服务于社会。
In order to carry out more rigorous and standardized postal medical records copy mailing business, combined with the hospital’s business development and the situation of the hospital research, from the perspective of the needs of hospitals, patients and courier cooperation unit, in the medical record copy mailing business, Need to pay attention to choose a reputable and cooperative unit, and signed a cooperation agreement in accordance with the law, in the mailing formalities to obtain the patient’s authorization, and to comply with the financial system; in the provision of postal services for patients, to guide patients to fill in a single courier Information, but also to protect the patient’s privacy, to ensure the integrity of the data sent; and express units to maintain sincere cooperation, do a good job site deployment and advocacy work to ensure that the operation and service results. In order to enhance the quality and efficiency of the case copy work, so that medical records better serve the community.