对企业而言,市场经济就是信誉经济。在市场竞争日益激烈的形势下,企业的社会责任不仅是为用户提供一个合格的产品,更重要的是保证用户获得产品的使用效果,用周到的服务提高企业信誉。现代市场竞争就一定意义上说,是产品质量和市场服务的竞争,而卓越的服务是企业长期利润的保证。企业要想获得市场,就必须为客户提供实实在在的服务;客户由于多方面因素,也迫切需要产销企业提供服务。企业只有为客户、为消费者提供优质、一流的服务,才能赢得客户的信赖、社会的认同,获得更多的市场回报,占 For enterprises, the market economy is a credit economy. In the increasingly fierce market competition, corporate social responsibility is not only to provide users with a qualified product, more importantly, to ensure that users get the results of the use of the product, to improve corporate reputation with good service. Modern market competition in a certain sense, is the competition of product quality and market services, and excellent service is the guarantee of long-term profits of the company. In order to obtain a market, an enterprise must provide its customers with tangible services. Because of various factors, customers also urgently need to provide services for production and sales companies. Only by providing high-quality, first-class services to customers and consumers, can companies win the trust of customers, the recognition of society, and gain more market returns.