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就公共图书馆服务的利用情况对全国24个省份的城乡民众进行问卷调查,从不同区域民众利用公共图书馆的比率、对图书馆位置的了解情况、不经常利用图书馆的原因、公共图书馆存在的竞争优势等方面进行统计分析。结果表明,被调查者中经常利用(每月或每周都用)图书馆的人数占18.1%;“知道也去过”图书馆的人数占44.7%;有时间但不经常利用图书馆的3个主要原因为:附近没有、书籍少且更新不及时和缺乏宣传而不了解;认为公共图书馆吸引人的地方是有丰富的信息资源、免费的服务和环境优雅。最后归纳民众针对图书馆建设、馆藏与组织、服务、活动与讲座及宣传方面所提出的宝贵建议。
On the utilization of public library services, surveyed urban and rural residents in 24 provinces across the country, from the public use of public libraries in different regions of the situation, the understanding of the location of the library, the reasons for infrequent use of the library, public libraries The existence of competitive advantage and other aspects of statistical analysis. The results showed that 18.1% of the respondents regularly used the library (monthly or weekly), 44.7% knew that they had been in the library, and there was time but infrequent use of the library The three main reasons are: there is no nearby, fewer books are not updated and lack of publicity and do not understand; think public library attractive place is rich in information resources, free services and elegant environment. Finally, the suggestions made by the general public for library construction, collection and organization, services, activities, talks and publicity are summarized.