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1 背景随着我国市场体系的不断完善,我国电力工业发展进入了一个重要时期。供电企业面临的形势和内外部环境正在发生着巨大的变化;社会和电力客户要求打破电力垄断的呼声越来越高,对供电企业的优质服务提出了更高的要求。此外,来自煤、油、可燃气等替代能源的竞争以及地方电厂和客户自备电厂的竞争正在日趋加剧。在这种形势下,供电企业必须转变思想,
1 Background With the continuous improvement of China’s market system, the development of China’s power industry has entered an important period. The situation facing the power supply enterprises and the internal and external environment are undergoing tremendous changes. The calls from the society and power customers for breaking the power monopoly are getting higher and higher, and putting higher demands on the quality service of power supply enterprises. In addition, competition from alternative energy sources such as coal, oil and gas, as well as competition from local and customer-owned power plants, is on the rise. In this situation, power companies must change their minds,