一、复原力对于管理者的重要性 面对日益激烈的竞争环境,管理者承受的压力越来越大,面临的风险也越来越多。在管理及变革中有些因素是可以预料的,管理者可以预先采取相应的措施予以防范,但与此同时有些因素则是无法预料的,它们的出现将引起客户一定程度上的恐慌与质疑,此时管理 First, the importance of resilience for managers Facing an increasingly competitive environment, managers are under increasing pressure and more and more risks. Some factors in the management and change can be expected, managers can take appropriate measures to prevent, but at the same time some of the factors are unpredictable, their presence will cause some degree of panic and doubt customers, this When management