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飞机的发明实现了人类飞行的梦想,经过一百多年的发展,航空运输业不断改变着人们的出行方式和生活习惯。一直以来,航空业的信息化应用走在各个行业的前端,随着互联网+时代的到来,大数据云平台被广泛地应用到各个领域,网络正在改变着人们的生活。互联网带来的技术革命,在对航空旅客运输服务带来深远影响的同时,也对当前航企的营销模式带来巨大的变革。一、全球民航旅客运输服务的发展历程
The invention of aircraft has realized the dream of human flight. After more than one hundred years of development, the air transport industry has constantly changed people’s travel style and living habits. All along, the information industry in the aviation industry is taking the lead in various industries. With the advent of the Internet + era, the big data cloud platform has been widely used in various fields and the network is changing people’s lives. The technological revolution brought by the Internet has brought far-reaching impact on air passenger transportation services and brought about tremendous changes in the current marketing model of airlines. First, the global civil passenger transport services development process