再成功的企业,在经营过程中都会不可避免的出现一些问题或者危机。而如何化解这些危机,企业的决策人似乎起着决定性作用……A公司是一家中等规模的药企,但近几年总是危机不断。就在半年前,在药监局例行的检查中发现该企业一个批次的药品存在问题,就是常用的生理盐水中存在异物。但是在检查之前,这个批次的药品就已经卖出去了大半,所以此事曝光后,引起了社会很大的反响。大家都不明白,为何这种常用的药品也会出现质量问题,负面评价也随之而来。管理层看到报道后,立刻召开会议,但偏偏这时总经理出差在外,所以 Successful business, in the course of business will inevitably have some problems or crises. And how to resolve these crises, corporate decision-makers seem to play a decisive role ... A company is a medium-sized pharmaceutical companies, but in recent years has always been a crisis. Just six months ago, a routine inspection of the Food and Drug Administration found that there was a problem with one batch of medicines in the enterprise, which is that there are foreign bodies in common physiological saline. However, before the inspection, the batch of medicines had already been sold to the majority, so the incident exposed aroused great social repercussions. We do not understand why there are quality problems with commonly used medicines, and negative evaluations come along as well. Management saw the report immediately after the meeting, but why when the general manager on a business trip, so