电信重组后,新的中国电信、中国移动和中国联通,形成了3家拥有全业务经营能力的市场竞争主体。新运营商要实现联合运营,需要实现业务、人事、财务等方面的整合,IT整合是其他方面整合的前提和基础。若电信管理中前台的业务提供、定单处理、客户关怀等业务营销和后台的网络管理与IT支撑不能很好地匹配,不能 After the telecom restructuring, the new China Telecom, China Mobile and China Unicom formed three market competition entities with full-service capabilities. The new operators need to achieve business, personnel and financial integration in order to achieve joint operations. IT integration is the premise and basis for other aspects of integration. If the telecommunications business management in the foreground, order processing, customer care and other business marketing and background network management and IT support can not be well matched, can not