知识服务是一个较为新颖的课题,围绕知识服务、知识管理的探索始终在进行。档案界对于这一理论开始较为系统研究的契机始于1996年第13届国际档案大会第三次全体会议上,加拿大档案馆馆长特里·库克先生做出的题为《1898年荷兰手册出版以来档案理论与实践的相互影响》的主题报告,在此报告中库克先生提出了以新来源观、前端控制原则、知识服务为主要内容的后保管模式的思想。 Knowledge service is a relatively new topic. The exploration around knowledge service and knowledge management is always going on. The opportunity for the archivists to begin a more systematic study of this theory began at the 13th plenary session of the 13th International Archives in 1996 by Mr. Terry Cook, Director of the Canadian Archives, entitled "Dutch Handbook 1898 In this report, Mr. Cook put forward the idea of ​​a new customary mode of post-custody with new source view, front-end control principle and knowledge service as the main content.