论文部分内容阅读
门诊是医院工作的重要组成部分,门诊的医疗服务是医院综合能力的反映。随着社会经济的发展,人们生活节奏的加快,人们对医院看病的要求越来越高:时间短、花钱少、疗效好,所以非医疗时间过长是医患都烦恼的事。为了缩短非医疗时间,提高门诊工作效率,提高为患者服务的质量,门诊工作应该做到:1 心中装着病人、患者是亲人。要缩短非医疗时间,首先,应注意医德医风建设,医务人员应有“为患者服务”的热心,树立换位思想,对患者就象对待自己的亲人、熟人、兄弟姐妹那
Outpatient service is an important part of hospital work. Outpatient medical service is a reflection of the hospital’s comprehensive capabilities. With the development of society and economy and the acceleration of people’s pace of life, people’s demands for hospitals are getting higher and higher: they have shorter time, less money, and better curative effect. Therefore, it is an annoyance for doctors and patients to spend too much time on non-medical treatment. In order to shorten the non-medical time, improve the work efficiency of outpatient services and improve the quality of service for patients, outpatient service should be: 1 The patient is in the heart, and the patient is the relative. To shorten the non-medical time, first of all, we should pay attention to the construction of medical ethics, and medical personnel should have the enthusiasm of “serving patients” and establish transposition ideas, treating patients as their relatives, acquaintances, brothers and sisters.