无次品,是日本企业界所推崇的目标。几十年来,日本企业始终督导员工树立“无次品观念”,并取得显著成效。在不少日本的工厂里,贴在墙上的质量图表,废品率不是以百分之几表示,而是以百万分之几表示的。日本企业界认为,次品率一定要降下来,“只要没有达到完美无缺,就不应该心满意足。”正因为如此,日本的产品才能以其精确、可靠、耐用而誉满全球。精明的企业家都明白这样一个道理,企业百分之一的次品,对用户来说是百分之百的灾难,由此而丧失“上帝”,将会使企业得不偿失。所以对次品决不能姑息、忍让。在广州 No defect is the goal that Japanese business circles admire. For decades, Japanese companies have always supervised their employees to establish a “non-defective concept” and achieved remarkable results. In many Japanese factories, the quality chart attached to the wall shows that the scrap rate is not expressed in percent, but in parts per million. The Japanese business community believes that the defective rate must come down. “As long as it is not perfect, we should not be satisfied.” Because of this, Japan’s products can be world-renowned for its accuracy, reliability, and durability. Smart entrepreneurs understand this reason: One percent of a company’s defective products are 100% catastrophic for users, and thus losing “God” will cost the company more than it costs. Therefore, we must not tolerate and tolerate inferior products. in Guangzhou