随着我国居民生活水平的不断提高,宝马汽车的价格也逐渐的被消费者接受,并且其市场的占有量也不断的增加。但是在售车的同时,消费者更加关心的是售后服务的质量和态度。由此可看出,在汽车销售不断增长的同时,汽车的售后服务变得越来越重要,使售后服务真正的发挥其独特的作用,推动汽车行业良好、健康的发展。 With the continuous improvement of living standards of our residents, the price of BMW cars has gradually been accepted by consumers, and its market share has also continued to increase. However, while selling cars, consumers are more concerned about the quality and attitude of after-sales service. It can be seen in the car sales continued to grow at the same time, the automotive after-sales service has become more and more important, so that after-sales service truly play its unique role in promoting the automotive industry, good and healthy development.