如何扭转因质量问题导致企业经济效益下降的局面,质量管理专家和专业工作者在理论和实践两大领域进行了大量探索,提出了许多精辟论断。本文则从经济体制改革后,不同的企业质量管理模式对产品质量的影响这一角度进行分析,并提出自己的一些见解。1 传统的管理模式及计划经济体制对企业质量管理工作的影响长期以来,多数企业采用的是“直线职能制”管理模式。这种产生于十九世纪的管理模式所具有的集权和专业化分工特点,在计划经济体制的长期作用下,被强化和放大了。由计划经济体制所决定,企业的质量管理工作呈现如下特点:a)产值居首,质量 How to reverse the situation in which the quality of the business results in a decline in the economic efficiency of enterprises, quality management experts and professional workers have conducted extensive explorations in both the theoretical and practical fields, and have made many incisive arguments. This article analyzes the impact of different corporate quality management models on product quality after the economic system reform and puts forward some of their own opinions. 1 The impact of traditional management models and planned economic systems on the quality management of enterprises For a long time, most companies adopted the “straight-line system” management model. The characteristics of centralization and specialized division of labor that this type of management model had produced in the nineteenth century were strengthened and amplified under the long-term effects of the planned economic system. As determined by the planned economic system, the company’s quality management work has the following characteristics: a) Output value is the highest, quality