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在本文中作者围绕重塑高校图书馆形象;构建承诺制和谐服务机制;加快数字中文资源建设与整合;注重挖掘读者需求,构建读者资料库;做好“集”、“散”工作,为建设和谐社会服务;注重馆员隐性知识的开发力度;加速和谐服务模式基本框架的探索和强化和谐社会知识服务的超前意识问题提出里自己的见解,这对高校图书馆如何提高服务档次大有脾益。
In this paper, the author focuses on reshaping the image of university libraries; constructing a commitment service system and a harmonious service mechanism; accelerating the construction and integration of digital Chinese resources; paying attention to the needs of readers and building a database of readers; Work for the construction of a harmonious society; pay attention to the development of tacit knowledge of librarians; accelerate the exploration of the basic framework of harmonious service mode and strengthen the awareness of advanced knowledge of harmonious society put forward their own opinions, which library how to improve service Grade spleen benefits.