信任关系状况是评价组织优劣的重要标志。一个具有良好信任关系的组织,才会生机勃勃,成绩卓著;而一个信任丧失、关系恶化的组织必定消极颓唐、暮气沉沉。所谓信任,就是组织成员之间相互理解、支持、体谅、尊重和信赖的一种情感纽带关系。良好的信任关系是组织中的一种“正态”氛围;在此组织气候中成员之间容易沟通,相互容易理解,行为容易协调,即使偶而某成 The relationship of trust is an important indicator to evaluate the pros and cons of the organization. An organization with a good relationship of trust will be full of vigor and success and an organization with a loss of trust and deteriorating relations will inevitably find itself in a decadent and gloomy mood. The so-called trust is an emotional link between the members of the organization in understanding, supporting, understanding, respecting and trusting each other. A good relationship of trust is a “normal” atmosphere within the organization; in this climate of organization members are easy to communicate, understand each other easily, and behaviors are easily coordinated, even if occasionally