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目的:探讨SBAR交流模式在骨科医护人员临床交班中的实施效果。方法:2015年5月~2016年5月在绍兴市人民医院骨科采用SBAR交流模式,制定出SBAR护理交班单,改进以前的交接模式进行临床交班。结果:在骨科采用SBAR交流模式后,护士的交班报告质量显著提升,提高了骨科的护理质量;患者满意度也显著提升。结论:将SBAR交流模式在骨科医护人员临床交班中,可以有效提高交班内容精简度,简化交班程序,缩短交班时间,提高整体护理质量,使患者满意度提升,有助于建立良好的医患关系,可以带来良好的经济效益并提升医院形象。
Objective: To explore the implementation effect of SBAR exchange mode in clinic clinical work of orthopedics staff. METHODS: From May 2015 to May 2016, SBAR exchange mode was adopted in orthopedics department of Shaoxing People’s Hospital to develop a SBAR nursing change order and to improve the previous transfer mode for clinical shift. Results: After SBAR exchange mode was adopted in orthopedics, the quality of nurses’ shift reports was significantly improved, which improved the quality of orthopedic care and significantly improved patient satisfaction. Conclusion: SBAR exchange mode can effectively improve the content reduction of shift, simplify the shift procedure, shorten the turn-off time, improve the overall quality of care and improve patient satisfaction, which helps to establish a good doctor-patient relationship , Can bring good economic benefits and enhance the hospital image.