随着法律意识和维权意识的不断增强,以及对医学知识了解的不断深入,患者从以前的盲从就医到如今的参与治疗,医患之间的关系发生了显著变化。患者想参与其中,但又缺乏全面的医学知识,如果医患沟通不良,则可直接导致信任危机,或演化为医疗纠纷。报道称80%~90%的医疗纠纷缘于医患沟通不足,相互缺少理解[1]。我院2009年共发生医疗纠纷105 With the growing awareness of legal awareness and rights protection and the continuous deepening of medical knowledge, the relationship between patients and patients has undergone significant changes from the former blindly seeking medical treatment to the current participating treatment. Patients want to participate, but lack of comprehensive medical knowledge, if the patient-patient communication, you can directly lead to a crisis of confidence, or evolved into medical disputes. Reported that 80% to 90% of medical disputes due to lack of communication between doctors and patients, mutual lack of understanding [1]. Our hospital in 2009 a total of medical disputes 105