门急诊处于医疗工作的第一线,是医院的窗口,是患者进入医院的必经之路,是患者感受一所医院服务水平、体验服务质量的第一站。门急诊工作的质量和效率既是各学科综合技术水平的体现,又是医院管理水平的综合反映。随着医学科学技术的进展和医疗工作效率的提高,加之医院与社区卫生 Outpatient emergency treatment is the first line of medical work. It is the window of the hospital. It is the only way for patients to enter the hospital. It is the first stop for patients to experience a hospital’s service level and experience service quality. The quality and efficiency of outpatient emergency work is not only a reflection of the comprehensive technical level of each subject, but also a comprehensive reflection of the level of hospital management. With the advancement of medical science and technology and the improvement of medical work efficiency, combined with hospital and community health