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Q/我有一个客户,尾款总是拖很久才结清。现在,该客户两笔尾款没结清,又要下新订单,我该怎么办?怎样沟通才能避免客户流失?网友西西里机械扬州有限公司:如果经常发生这种情况,就要和客户好好沟通,明确告知他公司的规章制度,比如“财务不见尾款就不能将新下单的货发出”等,因为有明确的规章制度,客户也不会怪你。不要担心因此流失客户,因为对于客户来说,靠谱又合得来的供应商也不是那么容易找的。
Q / I have a client, the balance is always dragged for a long time to settle. Now, the client did not pay the last two sums, but also under the new orders, what should I do? How to communicate in order to avoid loss of customers? User Sicilian Machinery Yangzhou Co., Ltd.: If this happens often, it is necessary and good communication with customers, Clearly inform his company’s rules and regulations, such as “Finance can not be the end of the money will not issue a new order ” and so on, because there is a clear rules and regulations, the customer will not blame you. Do not worry about losing customers because it is not so easy for customers to find reliable suppliers.