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高超的服务技巧能使坏事变好事,让内部客户由衷感激。内部客户满意了,就能把外部客户服务得更好。内部客户(INTERNAL CUSTOMER)相对于外部客户而言,是指得到你的产品或服务的公司同事。如果你是设计师工程师就是你的内部客
Superb service skills can make bad things a good thing, so that the internal customers are grateful. Internal customer satisfaction, we can external customer service better. INTERNAL CUSTOMER refers to the company colleague who gets your product or service relative to an outside customer. If you are a designer engineer is your insider