一年前的一个下午,阳光很好,我在家里接到老板的电话。那时我在一家世界著名的咨询公司做战略转型咨询顾问,带领变革管理团队。老板告诉我,公司和一位客户签订了一个有关组织转型和流程优化的大型项目,公司建议客户给这个项目配备一位专业的变革管理咨询师,而客户对此很疑惑。我的任 One afternoon a year ago, the sun was good, and I received a phone call from my boss at home. At that time I was a strategic transformation consultant at a world-renowned consulting firm, leading the change management team. The boss told me that the company and a client signed a large project on organizational transformation and process optimization. The company advised the client to equip the project with a professional change management consultant, and the client was puzzled. My office