论文部分内容阅读
韩美花女士带领着星野成为最具悠久底蕴的酒店集团,星野集团擅长“生态旅游”经营,并且注重地区的历史、文化和自然环境协调发展。星野集团目前在日本全国经营温泉旅馆。Q:星野集团在日本能够做到如此高的知名度,您觉得最大的竞争力是什么?A:星野集团100年前以家族企业起家成功转为企业运营,酒店所有权和经营权分开,定位在度假村管理公司,专注酒店管理。1991年现在的第四代经营人星野佳路接收之后,不断积累市场,产品,销售,预定,顾客满意度,提升Rev Par和酒店GOP,度假村的低环境
Ms. Han Meihua leads Hoshino to become the most established hotel group. Hoshino Group specializes in “eco-tourism” and pays attention to the coordinated development of history, culture and natural environment in the region. Hoshino Group currently operates hot spring hotels in Japan. Q: Hoshino Group in Japan can do so high visibility, what do you think the greatest competitiveness? A: Hoshino Group 100 years ago started as a family business to business operations, hotel ownership and management separately, located in the resort Management company, focus on hotel management. After the acquisition of Hoshino Good Road, the fourth generation operator now in 1991, we continue to accumulate markets, products, sales, reservations, customer satisfaction, enhance Rev Par and hotel GOP, and resort low environment