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【目的/意义】作为互联网时代的创新平台,具有典型开放式创新特征的在线用户创新社区逐渐成为企业创新知识的重要来源。揭示在线用户创新社区的知识创造机理不仅有助于揭示此类社区的知识创造规律,更具有指导类似社区提升创新能力的实践意义。【方法/过程】本文在系统梳理相关研究文献基础上,深入分析了此类社区的知识创造过程、促进知识创造过程的关键驱动因素以及一系列情境条件的影响,提出了在线用户创新社区知识创造机理的一个理论分析框架。【结果/结论】研究结果凸显了领先用户、社区互动、外部信息等驱动因素以及一系列情境条件在社区知识创造过程不同环节所发挥的独特作用,对加深此类社区知识创造机理理解提供有益参考。
[Purpose / Significance] As an innovation platform in the Internet age, an online user innovation community with typical open innovation features has gradually become an important source of enterprise innovation knowledge. Revealing the knowledge creation mechanism of online user innovation community not only helps to reveal the law of knowledge creation of such communities, but also has practical significance of guiding similar communities to enhance innovation ability. 【Method / Process】 On the basis of systematically reviewing relevant research literature, this paper deeply analyzes the knowledge creation process of such communities, the key drivers of knowledge creation process and the impact of a series of situational conditions, and puts forward the knowledge creation of online user innovation communities A Theoretical Framework of Mechanism. [Results / Conclusions] The findings highlight the unique role of drivers such as leading users, community interaction, external information, and a host of contextual conditions in different aspects of community knowledge creation, and provide useful references for deepening knowledge-creation mechanisms in such communities. .