“换位思考”是一种要求主体站在客体的立场上思考问题的思维方式和工作方法。政府通过推行换位思考,可进一步提高自身的社会管理的效率和公共服务的质量,避免形式主义,减少决策失误;可进一步增强行政人员的“民本位”、“社会本位”的思想,克服官僚主义的作风;可进一步提高自身的自我监督、自我反省和自我纠偏的能力,减少脱离群众、盲目行政与消极行政等不良现象的产生。 “Transposition thinking” is a way of thinking and working methods that require the subject to think on the subject from the standpoint of the object. Through the implementation of empathy, the government can further improve the efficiency of its social management and the quality of public services, avoid formalism and reduce errors in decision-making. It can further enhance the administrative thinking of “people-based” and “social-based” Doctrine and style of work. It can further enhance its own ability of self-supervision, self-reflection and self-correction, and reduce the emergence of undesirable phenomena such as the separation from the masses, blind administration and negative administration.