改革开放以来,伴随着中国城市化进程的不断加快,城乡结合的脚步不断被推进,越来越多的流动人口涌入到城市之中。因此,以城市社区为单位形成社会矛盾最为突出的新聚集点。本文主要从社区调解人的概念及特点着手,分析当前社区调解人在社区调解工作中出现的问题,并对社区调解人的管理工作提出建议。 Since the reform and opening up, with the accelerating process of urbanization in China, the pace of urban-rural integration has been continuously pushed forward and more and more migrants have poured into the cities. Therefore, the urban community as a unit to form the most prominent social conflicts new gathering point. This paper starts with the conception and characteristics of community mediators, analyzes the problems that community mediators have in community mediation, and puts forward suggestions on the management of community mediators.