出版社:北京联合出版公司定价:46.00元为什么我们提供了好的产品、好的价格,客户依然流失了?针对临时购买的客户,是采用返点还是“会员卡”折扣方案比较好?为什么客户流失率减少到5%~10%可以带来高达75%的额外利润增长?我们能做些什么来留住我们的客户并吸引新的客户?当客户离开的时候,经理人和企业所有者想要知道: Press: Beijing United Publishing Company Price: 46.00 yuan Why do we provide a good product, good price, the customer is still lost? For the temporary purchase of customers, is the use of rebate or “membership card ” discount program is better? Why Reduced customer churn to 5% to 10% can result in additional profit growth of up to 75%? What can we do to keep our customers and attract new customers? When the customer leaves, the manager and business owner want to know: