尽管相当多的行业已经高度自动化或者可以将工作外包,但对于某些行业,劳动力的成本仍然是管理者不能忽视的重点问题。比如仓库运营总成本的50%以上都是劳动力成本,销售团队管理成本中很大一部分也来自劳动力成本。很多经理人常将添置新设备、减少劳动人数作为降低劳动力成本的手段。但是他们常常忽略,只有对人员采取更科学的管理才是获得收益、改善服务的最好方式。下面是改善劳动管理的四个建议: Although a considerable number of industries are highly automated or can outsource their work, the cost of labor in some industries remains a key issue that managers can not ignore. For example, more than 50% of the total cost of warehouse operations are labor costs, and a large part of the sales team management costs also come from labor costs. Many managers will often acquire new equipment to reduce the number of workers as a means of reducing labor costs. However, they often overlook the fact that only a more scientific management of personnel is the best way to generate benefits and improve services. Here are four suggestions to improve labor management: