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平衡记分卡(Balanced Scorecard,BSC)方法的目的,就是把企业的战略理念付诸实践;将企业战略的价值及其评估过程,与企业的运营和管理过程整合在一起。 信息战略与实施效果 尽管企业信息系统(如ERP)的市场在逐年增长,但研究表明企业的不满情绪也在滋长,而且重点问题集中在这些系统未能实现预期的收益。 波士顿咨询集团2000年报告表明:在访谈过的100余家已经安装了信息系统的企业里,只有三分之一项目
The purpose of the Balanced Scorecard (BSC) approach is to put the strategic concepts of the business into practice; to integrate the value of the business strategy and its assessment process with the operations and management processes of the business. Information Strategy and Implementation Although the market for enterprise information systems such as ERP is growing year by year, research shows that business discontent is also growing and the focus is on the failure of these systems to deliver the expected benefits. The Boston Consulting Group's 2000 report shows that of the more than 100 companies that have interviews with already installed information systems, only one-third of projects