实行“阶梯电价”是国家提倡合理用电、节约用电,保护能源资源的一项重要举措。在推行“阶梯电价”中,还有不少客户不知道何谓“阶梯电价”。在供电营业厅经常看到一些客户前来咨询“阶梯电价”问题,要么就是不懂,要么似懂非懂,这在无形中给工作服务人员带来了巨大的工作量,也给正常业务办理的客户带来了一定影响。究其原因,还是宣传工作不到位。笔者认为,在当前乃至今后一段时间应加强“阶梯电价”的宣传力度。一是点面结合,整体推进。在开展“阶 The implementation of ”ladder electricity “ is an important measure for the state to promote rational use of electricity, save electricity and protect energy resources. In the implementation of ”ladder price “, there are many customers do not know what is meant ”ladder price “. In the electricity business hall often see some customers come to consult the ”price ladder“ problem, either do not understand, or do not understand, which in the work environment to the staff brought a tremendous workload, but also to the normal Business clients have brought a certain impact. The reason, or publicity is not in place. The author believes that in the current period and some time should be strengthened ”ladder price “ publicity efforts. First, the combination of point, the overall advance. In carrying out ”order