【重要发现】2016年中国公众耐受力指数得分为67.9,较2015年略有回落,仍属于中等偏上水平,其中,心理坚韧性维度得分最高。2016年公众社会满意度得分为72.2,较2015年有大幅上升,公众对政府执政和公共管理能力给予了较高的信任和评价。公众对冲突矛盾的了解程度和社会满意度均与耐受力水平显著正相关;此外,社会责任意识也与耐受力水平存在一定联系。公众耐受力水平、社会满意度以及关于矛盾冲突的了解程度,将影响公众的应对策略选择。如公众对社会冲突矛盾了解 [Important findings] In 2016, China’s public endurance index scored 67.9 points, slightly down from 2015, still at the upper middle level. Among them, the psychological toughness score scored the highest. In 2016, the public’s social satisfaction score was 72.2, a significant rise from 2015. The public has given a high degree of trust and evaluation of the government’s ability to govern and public administration. The level of public understanding of conflict conflicts and social satisfaction are significantly and positively correlated with the level of endurance. In addition, the awareness of social responsibility is also related to the level of endurance. The level of public tolerance, social satisfaction and the level of understanding about contradictions and conflicts will affect the public’s choice of coping strategies. Such as public understanding of the conflict of social conflicts