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1引言本文基于售后服务和经济效益固有的模糊性及传统数学方法的局限性,选择模糊综合评价法来定量评价售后服务经济效益。2建立企业售后服务经济效益模糊综合评价模型
1 Introduction In this paper, based on the inherent fuzziness of after-sales service and economic benefits and the limitations of traditional mathematical methods, fuzzy comprehensive evaluation method is selected to quantitatively evaluate the economic benefits of after-sales service. 2 to establish the fuzzy comprehensive evaluation model of economic benefits of after-sales service