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过程改进在竞争激烈的市场中,过程改进是一项重要的经营战略,原因在于:●顾客忠诚取决于所交付的价值;●交付价值由业务过程创造;●组织只有持续改进交付价值,才能在激烈的市场竞争中保持成功;●为了持续改进价值创造能力,组织必须持续改进价值
Process Improvement Process improvement is an important business strategy in a highly competitive market because: Customer loyalty depends on the value delivered; Delivery value is created by the business process; In the fierce competition in the market to maintain success; ● In order to continuously improve the value creation ability, the organization must continuously improve the value