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目的:探讨和评价品管圈质量管理工具在提高口腔科手机清洗质量中的运用效果。方法:应用品管圈的十个步骤实施活动。结果:通过开展品管圈活动,降低了口腔科手机清洗的返洗率,由改善前的11.4%降至改善后的6.22%;改善前后比较,降幅度为48.5%;目标达标率为114.29%。结论:运用品管圈,不仅提高了口腔科手机的清洗质量,还降低了成本,提高了工作效率,确保了医疗质量安全。
Objective: To explore and evaluate the quality control tools of quality control circle in improving the cleaning quality of stomatology handpiece. Method: Application of quality control loop ten steps to implement activities. Results: Through the conduct of quality control circle, the backwashing rate of dental handpiece cleaning was reduced from 11.4% before improvement to 6.22% after improvement; compared with 48.5% before and after the improvement, the target compliance rate was 114.29% . Conclusion: The use of quality control loop not only improves the cleaning quality of stomatology handset, but also reduces the cost, improves the work efficiency and ensures the medical quality and safety.