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江苏省睢宁县庆安乡东楼村农民杨洪山于1998年3月2日从当地农机公司购买了1台某厂生产的小四轮拖拉机,使用至1998年12月12日,发现拖拉机半轴壳体损坏。杨洪山多次与厂方三包人员联系,没有回音。无奈之下,用户自费购买了半轴壳体找人更换,在拆换零件时,又发现变速箱箱体左侧有裂缝。为此,杨专程找厂方三包人员反映情况,对方记下他的姓名、地址后却未给予明确答复。一直拖到1999年1月,杨再次赴厂家时,厂方三包人员明确答复:厂方不予负责,用户自己解决。杨洪
Yang Hongshan, Qing’an Township, Suining County, Jiangsu Province, purchased a small four-wheel tractor from a local agricultural machinery company on March 2, 1998 and was used until December 12, 1998, and found that the tractor shaft Damaged housing. Yang Hongshan several times with the factory staff contact, there is no reply. In desperation, the user bought a semi-shaft shell at their own expense to find someone to replace, in the replacement parts, and found a crack on the left side of the gearbox. To this end, Yang Zhuang specifically looking for factory workers to reflect the situation, the other party to write down his name, address but did not give a clear answer. Has been dragged to January 1999, Yang go to the factory again, the factory staff of the three guarantees a clear reply: The factory will not be responsible for the user to solve their own. Yang Hong