导读咨询是图书馆信息服务中一类层次较高的工作。它有针对性地解答读者各种疑问，指引读者有效利用图书馆，为提高馆藏文献资源利用率发挥重大作用。在当前国内外图书馆开始步入网络化、电子化和虚拟图书馆的新时期，文献信息资源不仅指本馆馆藏文献，还包括通过网络通讯技术 Counseling counseling is a kind of high level work in library information service. It targeted readers to answer various questions, guide readers to make effective use of the library, in order to improve the utilization of collections of literature resources play a significant role. At present, at home and abroad, libraries begin to enter the new era of networked, electronic and virtual libraries. Document and information resources refer not only to the museum’s collection of documents, but also to the Internet through communication technologies