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国航“4·15”空难发生后 ,平安保险董事长马明哲立即指示各级分支机构 ,要求他们迅速查找遇难者资料 ,马上上门慰问遇难者家属 ,为他们提供必要的协助。并表示 :不管遇难者是否是平安客户 ,平安将提供给遇难者家属保险赔付以外的慰问金。该公司客户权益维护中心负责人朱光介绍
After Air China’s “415” crash, Ping An Insurance Chairman Ma Mingzhe immediately instructed branches at all levels to promptly look for the victims and immediately visit their families to provide the necessary assistance. And said: No matter whether the victims are safe customers, peace will be provided to the families of victims of insurance payments outside the consolation payments. Zhu Guang, head of the company’s customer rights maintenance center, introduced